1. What materials are used in Bhavani Jewels' products?
We use high-quality materials including 925 Sterling Silver, Gold (10K, 14K, 18K, 22K, 24K), Moissanite, Lab-Grown & Natural Diamonds. All our jewelry is crafted to ensure durability, brilliance, and elegance.
2. Are your diamonds certified?
Yes! We offer both IGI & GIA-certified diamonds, ensuring authenticity, quality, and ethical sourcing. We also provide non-certified options based on customer preferences.
3. Do you offer custom jewelry designs?
Absolutely! We specialize in customized jewelry, including engraved rings, name pendants, hip-hop jewelry, and personalized designs. Share your idea, and we’ll craft it for you!
4. How do I determine my ring size?
You can refer to our ring size guide or visit a local jeweler for accurate sizing. If you need assistance, contact us via WhatsApp or email.
5. Do you provide international shipping?
Yes, we offer worldwide shipping with secure and insured delivery options. Shipping times may vary depending on location.
6. How do I take care of my jewelry?
- Store your jewelry in a soft pouch or jewelry box.
- Avoid exposure to harsh chemicals, perfumes, and water.
- Clean your jewelry with a soft cloth or a jewelry cleaner for long-lasting shine.
7. What payment methods do you accept?
We accept major credit/debit cards, PayPal, UPI, bank transfers, and secure online payments.
8. What is your return/exchange policy?
We offer a hassle-free return and exchange policy. If you receive a defective or incorrect item, please contact us within 7 days of delivery for assistance. Custom-made and personalized orders are non-refundable.
9. How can I track my order?
Once your order is shipped, we’ll provide a tracking number so you can monitor your package in real-time.
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