1. What materials are used in your bracelets?
Our bracelets are crafted from high-quality materials, including sterling silver, gold (white, yellow, and rose), platinum, and stainless steel. We also use natural and lab-grown diamonds, moissanite, and other precious stones.
2. How do I know my bracelet size?
To measure your bracelet size, wrap a flexible measuring tape or string around your wrist, leaving enough room for comfort. Standard bracelet sizes are between 6.5 to 8 inches.
3. Are the diamonds and gemstones used in the bracelets certified?
Yes, our diamonds and gemstones are sourced responsibly and are often accompanied by GIA or IGI certification to guarantee authenticity and quality.
4. How should I care for my bracelet?
- Clean with a soft cloth and mild soap solution.
- Avoid exposing the bracelet to harsh chemicals or perfumes.
- Store in a separate jewelry pouch or box to avoid scratches.
5. Are your bracelets adjustable?
Some of our bracelets, such as chain and bangle styles, are adjustable. For fixed-size bracelets, resizing may be possible depending on the design.
6. Do you offer a warranty on your bracelets?
Yes, we offer a warranty on most bracelets, covering manufacturing defects. Please refer to the product details for specific warranty terms.
7. Can I wear my bracelet while swimming or showering?
We recommend removing your bracelet before swimming, showering, or engaging in strenuous activities to prevent potential damage.
8. Do you offer customization options for bracelets?
Yes, we offer custom engraving and gemstone setting options on select bracelet designs. Please contact us for more details.
9. What types of clasps are used on your bracelets?
Our bracelets feature various clasps, including lobster clasps, box clasps, and magnetic clasps for secure and easy wear.
10. Is gift packaging available for bracelets?
Yes, all bracelets come in an elegant jewelry box and can be gift-wrapped upon request.
11. Do you offer international shipping?
Yes, we provide worldwide shipping with secure and insured delivery options.
12. Can I return or exchange a bracelet?
We accept returns and exchanges within 30 days of purchase, provided the bracelet is in its original condition. Custom pieces may not be eligible for return.
13. Are your bracelets hypoallergenic?
Most of our bracelets are crafted from nickel-free materials, making them safe for sensitive skin.
14. Do you offer matching bracelet sets?
Yes, we have matching bracelet sets available for couples or layered styling.
15. How long will it take to receive my order?
Shipping times vary based on location. International orders may take 10–15 business days.
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